Terms of Service

1. Agreement to Terms

By downloading, installing, or using the DuoMatch mobile application (“App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our App.DuoMatch is operated by [Your Company Name] (“we,” “us,” or “our”). These Terms constitute a legally binding agreement between you and us.

2. Description of Service

DuoMatch is a multiplayer mobile gaming platform that offers:

  • 14+ different games including chess, ludo, sudoku, word games, and more
  • Real-time multiplayer functionality
  • Social features including friends, chat, and messaging
  • Competitive features including leaderboards and tournaments
  • Virtual rewards and achievement systems

3. Eligibility and Account Registration

3.1 Age Requirements

  • You must be at least 13 years old to use DuoMatch
  • Users under 18 must have parental consent
  • We comply with applicable privacy laws regarding minors

3.2 Account Creation

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized use
  • One person may not maintain multiple accounts

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use DuoMatch to:

  • Play games with other users
  • Communicate with other players through provided features
  • Participate in tournaments and competitions
  • Customize your profile within allowed parameters

4.2 Prohibited Activities

You agree NOT to:

  • Cheat or exploit: Use bots, scripts, or any unauthorized third-party software
  • Harass others: Engage in bullying, harassment, or discriminatory behavior
  • Share inappropriate content: Post offensive, violent, or inappropriate material
  • Spam: Send unsolicited messages or promotional content
  • Impersonate: Pretend to be another person or entity
  • Violate laws: Use the service for any illegal activities

4.3 Consequences of Violations

Violations may result in:

  • Warning notifications
  • Temporary suspension
  • Permanent account termination
  • Legal action if necessary

5. Virtual Items and In-App Purchases

5.1 Virtual Currency

  • DuoMatch uses virtual currency (gems, diamonds, points)
  • Virtual items have no real-world value
  • Virtual items are non-transferable and non-refundable

5.2 Purchases

  • All purchases are final
  • Prices may change without notice
  • We are not responsible for unauthorized purchases
  • Refund requests must comply with Apple App Store or Google Play Store policies

5.3 Premium Features

Premium subscriptions automatically renew unless canceled 24 hours before renewal.

6. Privacy and Data Protection

6.1 Data Collection

We collect and process personal data as described in our Privacy Policy, including:

  • Account information
  • Gameplay data
  • Communication records
  • Device information

6.2 Data Security

We implement appropriate security measures to protect your data, but cannot guarantee absolute security.

6.3 Third-Party Services

We use third-party services (Firebase, analytics tools) that may collect data according to their own privacy policies.

7. Intellectual Property Rights

7.1 Our Rights

  • DuoMatch app, games, graphics, sounds, and content are our property
  • Our trademarks and logos are protected
  • You may not copy, modify, or distribute our content

7.2 User Content

  • You retain ownership of content you create
  • You grant us license to use, modify, and distribute your content within the service
  • You represent that your content doesn’t violate any rights

7.3 Copyright Infringement

We respect intellectual property rights and will respond to valid DMCA notices.

8. Service Availability and Modifications

8.1 Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced when possible
  • We are not liable for service interruptions

8.2 Updates and Changes

  • We may update the app and features regularly
  • We may modify or discontinue features with notice
  • Continued use constitutes acceptance of changes

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Damages exceeding the amount paid by you in the last 12 months

9.3 Force Majeure

We are not liable for delays or failures due to circumstances beyond our control.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the service
  • Your violation of these Terms
  • Your violation of any law or third-party rights

11. Termination

11.1 By You

You may terminate your account at any time by contacting support or deleting the app.

11.2 By Us

We may terminate your access immediately for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Long periods of inactivity

11.3 Effect of Termination

Upon termination:

  • Your access will cease immediately
  • Virtual items and progress may be lost
  • Certain provisions will survive termination

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by Turkish law.

12.2 Dispute Resolution Process

  1. Direct Communication: Contact support first
  2. Mediation: Good faith mediation if direct communication fails
  3. Arbitration: Binding arbitration for unresolved disputes
  4. Courts: Turkish courts have jurisdiction for matters not subject to arbitration

12.3 Class Action Waiver

You agree to resolve disputes individually, not as part of a class action.

13. International Users

13.1 Global Access

While based in World , DuoMatch is available internationally.

13.2 Local Law Compliance

International users must comply with their local laws.

13.3 Export Restrictions

The app may be subject to export restrictions.

14. Special Provisions for Minors

14.1 Parental Consent

Users under 18 require parental consent.

14.2 Limited Features

Certain social features may be restricted for minor accounts.

14.3 Parental Controls

Parents may contact us to review or delete their child’s account.

15. Miscellaneous

15.1 Entire Agreement

These Terms constitute the entire agreement between you and us.

15.2 Severability

If any provision is invalid, the remaining provisions remain in effect.

15.3 No Waiver

Our failure to enforce any right doesn’t waive that right.

15.4 Assignment

We may assign these Terms; you may not without our consent.

15.5 Contact Information

For questions about these Terms:

  • Email: info@duomatch.app
  • Address: [Karanfil sokak no 36/1]
  • Support: info@duomatch.app

16. Updates to Terms
We may update these Terms periodically. We will notify users of material changes through:In-app notifications
Email notifications
Website updates
Continued use after changes constitutes acceptance of new Terms.

By using DuoMatch, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.